Empathic: Sign in

Privacy Policy:

Empathic Clinical Suite, LLC Statement of Privacy

Empathic Clinical Suite, LLC is committed to protecting your privacy. This Statement of Privacy applies to Empathic Clinical Suite, LLC’s Website and governs data collection and usage at all Empathic Clinical Suite, LLC sites and services; it does not apply to other online or offline sites, products or services. Empathic Clinical Suite operates an eCommerce website. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy Policy.

Collection of your Personal Information

On its e-Commerce Website, Empathic Clinical Suites, LLC (herein referred to as Empathic) collects personal information which you have provided, such as your e-mail address, name, home or work address or telephone number. Information collected by Empathic is used solely for the purpose of billing you for your online use of the system. Empathic does not collect credit card information, and does not collect any information about your computer hardware and software.

Empathic encourages you to review the privacy statements of websites you choose to link to from Empathic so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Empathic Website.

Use of your Personal Information

Empathic and its operational service partners collect and use your personal information to process use of these systems and deliver the services requested. It is possible that Empathic may also use personal information to inform you of other products or services available from Empathic and its affiliates. Empathic may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Empathic does not sell, rent or lease customer information to third parties. Empathic may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the external business partner.

Empathic may occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Empathic does not gather, use or disclose personal information such as race, religion, or political affiliations.

Empathic may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Empathic or the Website; (b) protect and defend the rights or property of Empathic including its Website; or (c) act under exigent circumstances to protect the personal safety of users of Empathic or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Empathic or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Empathic abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.

Control your Personal Information

Empathic offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing us athelp@empathic.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Empathic by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information

Empathic is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through encryption throughout.

Changes to this Statement

Empathic will occasionally update this Statement of Privacy Policy to reflect company and customer feedback. If there are material changes to this Statement or in how Empathic will use your personal information, Empathic will prominently post such changes prior to implementing the change. Empathic encourages you to periodically review this Statement to be informed of how Empathic is protecting your information.

Website Terms and Conditions:

If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Empathic's relationship with you in regard to this Website. If you disagree with any part of these terms and conditions, please do not use our Website.

The term ‘Empathic’ or 'us' or 'we' refers to the owner of the Website whose registered office is P.O. Box 544, Hopkins, Minnesota 55343. The term 'you' refers to the user or viewer of our website.

The use of this Website is subject to the following terms of use:

The content of the pages of this Website is for your general information and use only. It is subject to change without notice.
This Website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us:

§ Name

§ Telephone Number

§ Address

§ Email Address

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, Empathic are acknowledged on the Website.
Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence.
From time to time this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of United States of America.

Return Policy:

Refund/Exchange Policy

Empathic handles refunds on a case-by-case basis. Please call customer service at 952-473-6200 to obtain information about refunds. Empathic requires notice of your intent to stop using its services:

· Before the first of the month you intend to stop using our services, or,

· In the event of advance notice, we will stop charges the last day of the month in which you have indicated you wish to stop using our services.

· Every reasonable effort will be made to accommodate the cancellation of your account in a timely manner.

Term/Termination of Services Agreement

The initial one month term (the “Initial Term”) of this Agreement shall be as designated by Empathic in writing when Empathic provides written acknowledgement of the placement of an order by a customer, and shall begin upon commencement of services to the customer. After the Initial Term, this Agreement shall automatically renew for all successive terms, which will be of equal length to the Initial Term.YOU ACKNOWLEDGE, AGREE AND AUTHORIZE EMPATHIC TO AUTOMATICALLY BILL AND/OR CHARGE YOUR CREDIT CARD FOR THE INITIAL TERM AND ALL SUCCESSIVE TERMS, UNLESS THIS AGREEMENT IS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED HEREIN.YOU ALSO AGREE TO ALLOW EMPATHIC TO CHARGE YOUR CREDIT CARD PERIODICALLY FOR USE OF EMPATHIC’S FINANCIAL CENTER ON A PER INVOICE OR CLAIM BASIS; TO CHARGE YOUR CREDIT CARD FOR BILLING SERVICES OR OTHER SERVICES THAT YOU HAVE AUTHORIZED; OR TO CHARGE YOUR CREDIT CARD FOR OTHER SERVICES MUTUALLY AGREED TO BETWEEN YOU AND EMPATHIC. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term,” and the one month period of this Term shall apply unless some other arrangement is mutually agreed to in writing.

This Agreement may be terminated:

· By either party by giving the other party thirty (30) days prior written notice,

· By EMPATHIC in the event of nonpayment by Customer,

· By EMPATHIC, at any time, without notice, if, in EMPATHIC's sole discretion and/or judgment, customer is in violation of any term or condition of this Agreement or related agreements; or customer's use of the services disrupts or, in EMPATHIC's sole discretion and/or judgment, could disrupt, EMPATHIC's business operations.

If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

· You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,

· You shall be obligated to pay 100% of all charges for all services for each month remaining in the Term up to 30 days. Any cancellation request shall be effective thirty (30) days after receipt by EMPATHIC, unless a later date is specified in such request.

EMPATHIC may terminate this Agreement

· If the services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving customer as much prior notice as reasonably practicable or

· Immediately by giving written notice to customer, if EMPATHIC determines in good faith that a customer's use of the customer Website or the customer content violates any term or condition. If EMPATHIC cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements and the customer's use of the services disrupts, EMPATHIC shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 100% of all charges for all services for each month remaining in the Term and EMPATHIC shall have the right to charge you an administrative fee of $100.00.

Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which EMPATHIC may be entitled.

Hours: